Ex. 1 Complete the conversations with phrases from the box.

1) A. Hello. Could I speak to Sam Jackson, please?
B. I’m afraid Mr Jackson’s in a meeting. It won’t be over until 3.00. Can I take a message?
take your call at her desk
A. Yes, please. Could you ask him to phone me? I think he’s got my number, but I’ll give it, to you again just in case.
It’s 743 219186.

2) A. Can I have extension 2173, please?
B. The line’s busy at the moment. Would you like to hold?
A. Yes, please.
(Five seconds later.)
B. I’m putting you through now.
A. Thank you.

3) A. Could I speak to Alison Short?
B. I’m afraid she isn’t at her dask at the moment. Do you want to hold?
A. No, don’t worry. I’ll phone back later.

4) A. Can I speak to Terence Cameron, please?
B. Speaking.
A. Ah, Mr Cameron! I’m phoning Holly Lucas.
It’s about a letter I got this morning.

5) A. Hello. This is Incom International. There’s no one here to take your call at the moment. Please leave a message and we’ll get back to you as soon as we can.

Conditional forms
Ex. 4 Match a line in A with a line in B and a sentence in C.
1․ A. If Tony calls, B. tell him I’m at Alex’s. C. He can reach me there.
2. A. If you’ve finished your work, B. you can take a break. C. It would be really useful for work.
3.A. If I’m not back by 8 o’clock, B. don’t wait for me. C. Go without me and I’ll meet you at the party.
4. A. If you have the fly, B. you should go to bed. C. Keep warm and drink plenty of fluids.
5. A. If you’re ever in London, B. you have to have a visa. C. I’d love to show you around.
6. A. If you go to Russia, B. please let me know. C. You can get one at the embassy.
7. A. I’d buy a computer if, B. I could afford it. C. It would be really useful for work.
8. A. If I had more time, B. I might take up an evening class. C. I’d love to learn more about photography.